In a significant development for South Africa’s transportation sector, President Cyril Ramaphosa has signed into law amendments to the National Land Transport Act, aimed at integrating and regulating ride-hailing services such as Bolt and Uber. This milestone legislation clears the path for these operators to obtain legal operating licenses, aligning their status with that of other public transport providers across the country.
The amended Act notably removes the previous requirement for ride-hailing companies to secure charter permits and metered taxi licenses, which had posed significant operational challenges in the past. This adjustment acknowledges the distinct operational model of ride-hailing services and simplifies the licensing process to foster greater efficiency and compliance.
Alongside the National Land Transport Amendment Bill, President Ramaphosa also signed two complementary bills into law.
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This achievement follows a protracted legislative journey, with the Amendment Bill initially introduced to the National Assembly in 2020 and subsequently subjected to revisions.
Transport Minister Sindisiwe Chikunga hailed the enactment as a crucial update to the transportation regulatory framework, emphasizing its responsiveness to contemporary developments in the sector. The revised Act not only streamlines administrative provisions but also incorporates measures to promote non-motorized and accessible transport options, reflecting a commitment to a modern and inclusive transport system.
Former Transport Minister Fikile Mbalula, who spearheaded the amendment process in March 2020, highlighted key provisions of the legislation, including the establishment of a new category of operating licenses tailored for ride-hailing services. The legislation additionally mandates technology providers to enforce measures preventing illegal operators from utilizing their platforms, backed by penalties for non-compliance, which could amount to fines reaching up to R100,000.
Moreover, the amended Act strengthens regulatory oversight by introducing stringent measures for license revocation and suspension in cases of non-compliance, addressing longstanding public concerns and aiming to mitigate tensions between traditional metered taxi services and emerging ride-hailing operators.
While this legislative overhaul represents a significant victory for ride-hailing companies operating in South Africa, neighboring Kenya faces its own regulatory challenges. The proposed Finance Bill 2024 in Kenya, which includes a 6% Significant Economic Presence Tax, has sparked discontent among ride-hailing operators, who argue that such levies fail to account for their operational realities and could lead to increased costs for passengers.
As South Africa embraces this regulatory framework for ride-hailing services, it marks a pivotal stride toward modernizing the country’s transportation landscape. By ensuring equitable competition among all industry players, the amended legislation sets a precedent for future regulatory reforms aimed at enhancing efficiency, accessibility, and sustainability within the transport sector.

